What do you hate?

By Scott Sehlhorst | February 23rd, 2006

Frustrated user

What do you hate about Tyner Blain’s blog?

ack/nak posted a great idea – ask customers what they hate about you.

Seth Godin has a book – Permission Marketing: Turning Strangers into Friends and Friends into Customers, and in his free ebook, Flipping the Funnel, he expands on what he originally wrote. He talks about transitions:

Turning strangers into friends
Turning friends into customers
Turning customers into salespeople

Seth explains friends as:

I define your “friends” as the prospects you’ve earned permission to talk with—even though they haven’t turned
into customers yet. And your customers have crossed the Rubicon; they’ve been converted from total strangers
to interested friends, and then all the way to dedicated users of your product or service.

We think of strangers as first time visitors – welcome aboard. Friends are repeat visitors – welcome back. Customers have bookmarked us or subscribe to our feed (RSS) – thanks. Salespeople have linked to our articles or added us to their blogrolls – special thanks to you!
So, we ask you : What do you hate about Tyner Blain’s blog? Please tell us in the comments on this post, and thanks in advance.

This article was published on Thursday, February 23rd, 2006 at 5:05 pm and is filed under Slightly off-topic.

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4 Comments

Bob Corrigan

Posted February 25, 2006 at 10:43 am

“Great idea” might be over-selling it somewhat, but thanks nonetheless. Heck of a blog you have here. Keep up the good work.

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Scott Sehlhorst

Posted February 25, 2006 at 4:44 pm

Thanks Bob! Really appreciate it.

Anyone got some criticisms? Are we missing interesting topics? Is the layout messed up for your resolution or browser? Let us know!

Thanks

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Bob Corrigan

Posted February 25, 2006 at 5:44 pm

Well, if you must know, I’m not a big fan of putting your adwords boxes waaaay up at the top of your page. Or having three adwords blocks on your page. ..:)

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Scott Sehlhorst

Posted February 28, 2006 at 7:50 am

Thanks Bob!

I’ve removed the ads from the very top of the page throughout the site. The decision to have ads was a tough one – we didn’t want ads to reduce the benefits that our regular readers get from the site, but we’ve also been very happy with the contextual ads – software testing products on software testing pages, for example. We have tried to keep the ads both visible and unobtrusive, as they do help to pay for the hosting fees for the site.

Thanks again for the feedback, and we’ll continue to keep our regular readers (our customers) in mind as we tweak any of the ads in the future.

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What do you hate?

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