In last week’s article (and the GrandView webinar) I talked about using models of customer behavior as a method of understanding and investing in your markets. One example I used is what I call a trust pyramid – representing how people have different levels of trust in the assertions of […]
Don’t Prioritize Features!
Estimating the “value” of features is a waste of time. I was in a JAD session once where people argued about if the annoying beeping (audible on the conference line) was a smoke alarm or a fire alarm. Yes, you can get to an answer, but so what?! The important […]
Tyner Blain – Five Years and Going Strong!
Hooray! Tyner Blain is well into its fifth year, and I’m thrilled to say, going strong. The Tyner Blain blog turns 5 tomorrow – on Nov 24th 2010! Thanks so much to everyone who comes here to share, learn, teach, critique, and read!
Bad Product or Bad Positioning? Intel’s Unlockable CPU
Intel introduced the G6951 unlockable CPU consumer product this month. Most of the press has been critical. Is this new chip / upgrade process a bad product, or a good product with bad positioning?
Customer-Centric Market Model
A market can be thought of as the collection of contexts in which you might sell your product. You can split your market into a set of market segments. Each of those segments represents a group of customers, each of whom shares a set of problems for which they would […]
Measuring Great Design – Mad Libs Input Form
I came across a really interesting article LukeW.com, showing how making changes to the way an input form on a website increased interaction by 25 to 40%. The changes reflect the value of thinking outside-in, investing in user experience, and performance measurement. Bonus: the idea is cool.
Most Engaging Articles of 2009
Engagement – that’s what this whole product management blogging thing is about. Check out what Tyner Blain readers found to be the most engaging articles in 2009.
Strategy and Product Roadmaps
Steven Haines, author of The Product Manager’s Desk Reference, recently gave a webinar on effectively using product roadmaps for the Technology Product Management Council at Forrester Research. You should check it out.