Another great Dilbert – http://dilbert.com/strips/comic/2006-02-26/ I won’t show the cartoon here, but here’s a quote from the first two panels: Pointy-haired boss: Why is your project four months behind? Dilbert: I still don’t have the user’s requirements because she’s a complete nut-job. […] This cartoon does point out the critical […]
Dilbert does product managers
http://www.dilbert.com/comics/dilbert/archive/dilbert-20060129.html We won’t copy the image of the cartoon – but we’ll tell you that it opens with Alice: “I’ll need to know your requirements before I start to design the software.” ObRelatedTopic: How to interview when gathering requirements Great Dilbert products The latest book (Nov 2005) from Scott Adams, […]
Top Five Ways To Be A Better Listener
Effective listening skills yield great requirements The better you are at listening, the more people will want to tell you. If you’ve ever watched The Actor’s Studio, you’ve heard over and over that the most important skill in acting is reflective listening. A marriage counselor will tell you that step […]
Stay away from my users!
We’ve dealt with user representatives who believed that they knew better than the users. We’ve dealt with people afraid to let consultants talk to the users, because the consultants might mis-set expectations and create bad will when the development team fails to deliver. We’ve dealt with over-protective information-hogs, who don’t want to telegraph their moves, for risk that they might lose control of the project, or lose credit for the project to someone else. How do we get past these barriers?