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Customer Churn and SaaS
Product Management / Product Strategy

Customer Churn and SaaS

Posted on: February 17, 2016July 25, 2023

Software as a Service is not a one and done transactional offering. A product or business built on SaaS is built on the subscription model – recurring revenue is half of what drives the business (and valuation). The other half is the rate of growth of that recurring revenue. Customer […]

How is SaaS Changing Product Management – A Research Thesis
Interviews / Polls / Product Management / Slightly off-topic

How is SaaS Changing Product Management – A Research Thesis

Posted on: August 7, 2013July 25, 2023

Paddy Barrett in Ireland is preparing his Master’s thesis on Product Management and would like to interview (USA) state-side product managers for his primary research. It would be awesome if you could help him, and help us all.

Product Management / Slightly off-topic

Is the SaaS Market Broken, or Just Efficient?

Posted on: September 10, 2008

Is SaaS a broken model, with integral flaws, doomed to failure in the next two years? Lawson Software’s CEO, Harry Debes, thinks it is. Perhaps the structural elements of the SaaS reality just break Debes’ business models.

Business Analysis / Foundation series / Slightly off-topic

Foundation Series: SaaS Economics (Software as a Service)

Posted on: August 13, 2008

There are a bunch of new* ways of selling software these days. SaaS (Software as a Service) has been in the consumer space for a while, and is making significant inroads into the enterprise software space today. If you’re considering purchasing or using software, you should understand what SaaS means […]

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These articles are written primarily for product managers. Everyone trying to create great products can find something of use here. Hopefully these articles help you with thinking, doing, and learning.

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