APR: Information Architecture – Faceted Navigation

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In our previous article in the series on the development of nexus, we discussed navigation and information architecture. We identified the challenge of filtering articles by category and by level of experience (beginner / expert), while also viewing the articles along a characteristic (most-viewed, highest-rated, etc). Between both url-creation and […]

APR: Information Architecture Challenge

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We have an interesting information architecture challenge as part of our agile project. We have talked about browsing and searching articles organized both by category (product management, business analysis, etc) and by level of expertise (beginner, expert). We’re also rating and reviewing the articles, which introduces the ideas of “latest”, […]

APR: UI Platform Research

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One of the elements of design we need to consider for our agile project is the interface that our users will be using. We need a way to survey our users to get this data. We are using the data from visitors to Tyner Blain as a presumably representative sample […]

APR: Persona Development

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The last step in our agile software development project was documenting our understanding of our users. In this article, we will define the personas that we will use to guide our design and requirement development. This definition of personas is built by combining our experiences in consulting, product and program […]

APR: Understanding Our Users

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Continuing the articles in our agile project case study. The next step in our agile requirements management process is to develop an understanding of our target users. We believe a user-centric design approach is important. The user interface should conform to the way our users think about what they are […]

Don’t Make Your Products Too Simple

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Joshua Ledwell wrote a short article expressing his perspective on designing software that is neither too simple nor too complex. He also links to some excellent other articles on the topic.

Software Usability and Learning Curves

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Learning curves have been studied for decades when evaluating manufacturing systems and proposing cost reductions. The Boston Consulting Group did an oft-cited analysis in the 1960’s that describes how people get faster at tasks through repetition. Peter Abilla looked at the extension of this to writing software. We look at how it applies to using software.

Product Management and User Experience

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There’s a buzz going around about the conflict and collaboration between product managers and user experience professionals. It started with a pair of articles co-written by Jeff Lash and Chris Baum. In short, with a user-centric view of products, both roles are responsible for the success of the user-interactions. Who makes the decisions?

8 Stages of Corporate Usability Awareness

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Jakob Nielsen identifies 8 levels of adoption of usability by corporations. He calls them the stages of corporate usability maturity. There is definitely a continuum of adoption and appreciation for usability in companies today. By understanding the eight levels we can determine how best to increase the commitment to usability on our projects.