We use actor hierarchies to organize the different users of a system. Different people play different roles, and thus do different jobs. We use different actors to identify and organize those people. When deploying a system globally, we usually discover people that do the same jobs, but do them differently. Incorporating the notion of personas lets us deal with this.
Continue reading Global Actor Hierarchies and Personas
A couple weeks ago we wrote about Outside-in Software Development, by Carl Kessler and John Sweitzer. One of their ideas about stakeholders and goals has got us thinking about traceability.
Continue reading Managing Stakeholder Goals
A heuristic evaluation (or heuristic analysis) is a quick, low-cost usability analysis of the design of a user interface. Pareto’s rule tells us that we can get 80% of the results from 20% of the effort. And that’s where discount usability tests like a heuristic evaluation come in to play. Formal, and more detailed usability studies yield better results – but cost more and take more time. A small investment can pay off big with a heuristic evaluation.
Continue reading Foundation Series: Heuristic Evaluation
Visualizing complex data can be very difficult. There are almost as many ways to visualize data as there are data to visualize. The Ralph Lengler and Martin J. Eppler at the Visual Literacy Organization collect many of them for us in a periodic table.
Continue reading Interface Design: Visualization Methods
There are at least 7 ideals to keep in mind when designing a user interface. Shmula tells us about them.
Continue reading Humane Interface Design Philosophy – 7 Tips
Amy Hilman has written an outstanding article with the boxes and arrows staff about how to get that first UX (User Experience) project started at your company. Most companies don’t include user experience (UX) research as a key part of their product development process. But all companies will benefit from it.
Continue reading The First UX Project
Implementation continues on nexus, and we’ve re-factored the way that items in a bundle are ordered, as mentioned in our earlier post. We talk a little about affordance, and show a couple screen shots.
Continue reading Nexus – Drag and Drop
In our previous article in the series on the development of nexus, we discussed navigation and information architecture. We identified the challenge of filtering articles by category and by level of experience (beginner / expert), while also viewing the articles along a characteristic (most-viewed, highest-rated, etc). Between both url-creation and visible site-navigation, the challenge we explored was how to present one facet or dimension as primary and others as secondary.
One of our readers presented a third alternative – faceted navigation.
Continue reading APR: Information Architecture – Faceted Navigation
We have an interesting information architecture challenge as part of our agile project. We have talked about browsing and searching articles organized both by category (product management, business analysis, etc) and by level of expertise (beginner, expert). We’re also rating and reviewing the articles, which introduces the ideas of “latest”, “most reviewed”, “highest rated”, etc.
This presents us with a three-dimensional way to approach structuring the information and navigation of the site.
Continue reading APR: Information Architecture Challenge
One of the elements of design we need to consider for our agile project is the interface that our users will be using. We need a way to survey our users to get this data. We are using the data from visitors to Tyner Blain as a presumably representative sample of the users of the new ratings site. This user group is defined in our vision document as “people in our niche.”
Most of the articles in this series (and offline conversations) are being used to gain qualitative feedback. We will combine this qualitative understanding with easily gathered quantitative data.
In this article, we look at some of the statistics gathered from just under 30,000 visitors since the first of the year.
Continue reading APR: UI Platform Research