Best practices for user experience design and agile. Â I don’t have the brainpower at the moment, or the experience and eloquence in general, to say it better than these guys. Â So this week, I’m phoning it in, and deferring to these folks to say it far better than I can.
UXD and Agile
Twelve emerging best practices for adding UX work to Agile development, by Jeff Patton in 2008. Â Incredibly comprehensive article here – both summarizing in breadth, and covering in depth. Â If you’re interested in how user experience design (UXD) should work in an agile environment, this is the article you need to read. Â If you’re really interested in UXD and agile – this is where you need to start!
Scrum and UX – a presentation by Morten Just from 2009. Â Morten tells a great story about how many of the different disciplines within the “catchall” of UXD can fit in the world of projects being run in the Scrum framework.
My soundbite addition:
I feel like UXD is such a broad term that you can’t simply answer “how does UXD work in Scrum?” (a question I was asked today). Â Some elements (outputs traditionally labeled as UXD) represent requirements (what should people be doing, what should some of the acceptance criteria be), and others represent design (how should things work / look / feel / exist, given a solution approach).
Every team will be organized differently, and parts of UXD that are “requirements” should be driven – in Scrum – by the product owner and UXD professional working together, expressing the need to enable the right stories with “good (big picture) design.” Â The parts of UXD that are “design” should be handled inside the team, and the product owner (and doubly-so the stakeholders) should rely on their trust of the Scrum team to include “good UXD” as part of their design of solutions that enable stories.
As I mentioned in the pre-amble, Jeff and Morten do a much better job of articulating this point of view, so this article is 99% “go read their stuff” and 1% “my mental model that some of it should happen as part of expressing what needs to be done, and some of it should happen as expressing how it should be done.”