Why do we stop asking why? When we’re grown-ups, and toddlers ask “why?” for the hundred-thousandth time, why do we say “because I said so?” I’m not on a crusade to enlighten the toddlers of the world (ok, I am in my corner of the world, but that’s not the point of this blog). If you stop to think about the best people you work with – developers, project managers, CIOs, you’ll find a common pattern – they ask “why?” all the time. Somehow, they never stopped asking “why?”. Why?
Kathy Sierra writes a great post in her blog, Creating Passionate Users, that talks about the requirement to make things interesting.
The driving objective is to accelerate the user adoption curve – which Kathy calls the Kick Ass Curve. Any user is initially forced to focus on the tool, and not the task. The better the design of the tool, the faster they can master it, forget about it, and focus on the task at hand.
Use cases can be difficult to talk about, because they immediately invoke so many different preconceptions and prejudices. High school English teachers know that some words aren’t just words – they are symbolic, and represent ideas. They had us write essays like “Who do I think is a hero” and everyone picks a different person, for different reasons.