Software product success.
Perpetually intermediate (competent) users. Users who briefly exist as novice users and never become experts. Most of your users are competent, and you should design for them. Competent users have different needs and different expectations than novice or expert users. How do you know your user’s competency levels, so you […]
A look back at the best from this week in the past.
A look back at the best from this week in the past.
Netlife Research (company website in Norwegian) has done it again. Their 2008 Bad Usability Calendar is here and it is great. So great that it is hard to pick a favorite. Download it here. 2007 has more great examples. [Note: This is a short post- just got back from the […]
You want your software to be used, not to sit on the shelf. You can’t achieve the ROI of your software if people don’t use it. And you can’t achieve the ROI of your software by forcing people to use it either. Some will fail to achieve the benefits, and […]
A look back at the best from this week in the past.
A look back at the best from this week in the past. This week we look at timeless mistakes: usability mistakes, agile mistakes, and project management mistakes.
Joshua Ledwell wrote a short article expressing his perspective on designing software that is neither too simple nor too complex. He also links to some excellent other articles on the topic.
Jakob Nielsen identifies 8 levels of adoption of usability by corporations. He calls them the stages of corporate usability maturity. There is definitely a continuum of adoption and appreciation for usability in companies today. By understanding the eight levels we can determine how best to increase the commitment to usability on our projects.