Use Case Series: Introduction

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Use cases can be difficult to talk about, because they immediately invoke so many different preconceptions and prejudices. High school English teachers know that some words aren’t just words – they are symbolic, and represent ideas. They had us write essays like “Who do I think is a hero” and […]

Intimate Domains – navigating areas of expertise

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People who elicit and manage requirements – product managers, business analysts, program managers, and others – also orchestrate and communicate with their clients. In an enterprise software project, the requirements manager (RM from here on out) has to communicate with people across the client organization. To pass along information, gain […]