Ask someone what they want, and they’ll tell you they want a faster horse. Provoke them, and they’ll tell you they have a ‘get there faster’ problem, an ‘equine waste disposal’ problem, and issues with total cost of ownership.
Flashback
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Flashback: A Year Ago This Week on Tyner Blain [2006-11-24]
A look back at the best from a year ago.
Business Analysis / Business Process Modeling / Business Rules / Product Management / Requirements / Requirements gathering
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Elicitation Techniques for Processes, Rules, and Requirements
Each elicitation technique we have in our toolbox is a tool. But not every elicitation job is the same. If we have a hammer, we might be working with nails, or screws, or even an egg. In our analysis, we have to develop a deep understanding of our customer’s business(es). […]
Business Analysis / Product Management / Requirements / Requirements gathering / Requirements Models
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Analysis Paralysis and Agile Development
How do you prevent analysis paralysis? That’s the question Barbara opens up for discussion on the Business Analyst Blog. The answer is somewhat simple. You stop as soon as you believe you have something that reasonably covers the goals (or use cases) that you are trying to address. When you […]
Communication / Consulting / Lists / Requirements / Requirements gathering
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Ten Supercharged Active Listening Skills To Make You More Successful
Active listening is about more than gaining understanding. Active listening is about giving. Giving assurance that you understand someone’s needs. Giving confidence that you will address those needs. Giving feedback and acknowledgement that someone’s input is valuable. If you haven’t tried active listening, you may think it is a passive, receptive activity. Active listening skills will help you guide your customers and your team to do the right thing, and enjoy the experience.
Business Analysis / Communication / Consulting / Requirements / Requirements gathering / Requirements Models
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How To Visualize Stakeholder Analysis
The first step of gathering requirements is to identify who can give you the requirements. Business processes include communication between different people inside the organization. Communication also includes people outside the organization. When gathering requirements, it can be easy to overlook the people who don’t use the software directly. Those people may still be stakeholders. Read on to see how to approach stakeholder analysis.
Flashback
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Flashback: A Year Ago This Week on Tyner Blain [2006-02-24]
A look back at the best from a year ago
Design / Prioritization / Product Management / Requirements / Requirements gathering
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The Wisdom of Crowds Prevents People’s Passions
The wisdom of crowds helps us avoid stupid decisions. Unfortunately, it also prevents innovative, passionate, fantastic decisions. Collective Intelligence is collective insipidness. We need to keep the inputs of individuals in the mix.
Requirements / Requirements gathering / Software development
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Prototype Fidelity
Prototyping is invaluable for getting feedback on a design. It is also great for getting validation of requirements. It can even be used as a means to document the requirements. What level of fidelity should be used when getting feedback? Jan Miksovsky provides some guidance from the real world.