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Business Analysis / Business Rules / Communication / Process Flow / Process Improvement / ROI

The Impact of a Hidden Decision

Posted on: October 8, 2008

Business rules are often hidden in processes as hidden decisions. Once you discover that hidden decision, how do you communicate the impact of exposing and managing the decision?

Book Reviews / Business Analysis / Expert systems / Process Improvement / Reviews

Smart Enough Systems – Interview With James Taylor

Posted on: June 25, 2007July 5, 2010

Today we recorded an interview with James Taylor, co-author of Smart (Enough) Systems, How To Deliver Competitive Advantage by Automating Hidden Decisions. This book, written by James Taylor with Neil Raden comes out on Jun 29th (2007), and is available for pre-order from Amazon today. Our interview covers many of […]

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These articles are written primarily for product managers. Everyone trying to create great products can find something of use here. Hopefully these articles help you with thinking, doing, and learning.

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