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Business Analysis / Product Management / Requirements

Change is Bad? Mistakes are Worse

Posted on: June 14, 2007

CNET ran an article about a month ago about how Microsoft Live Hotmail – the upgrade/replacement of Hotmail failed to win a lot of converts. Microsoft ultimately had to deliver a “classic” version of the new code base to mimic the behavior of the old software. CNET’s analysis, while accurate, […]

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