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Business Analysis / Business Rules / Process Flow / Process Improvement / Requirements / Requirements gathering

Hidden Business Rule Example

Posted on: September 23, 2008October 6, 2008

A business process is not just a sequence of steps. A business process is a series of decisions and actions. Some decisions are obvious and can be actively managed. Some decisions are hidden, and until you discover them, you can’t manage or improve them. Here is a real-world example of […]

Book Reviews / Business Analysis / Expert systems / Process Improvement / Reviews

Smart Enough Systems – Interview With James Taylor

Posted on: June 25, 2007July 5, 2010

Today we recorded an interview with James Taylor, co-author of Smart (Enough) Systems, How To Deliver Competitive Advantage by Automating Hidden Decisions. This book, written by James Taylor with Neil Raden comes out on Jun 29th (2007), and is available for pre-order from Amazon today. Our interview covers many of […]

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These articles are written primarily for product managers. Everyone trying to create great products can find something of use here. Hopefully these articles help you with thinking, doing, and learning.

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