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Business Analysis / Interface Design / Product Management / Requirements / Requirements Models / Usability / UX

Global Actor Hierarchies and Personas

Posted on: December 20, 2007

We use actor hierarchies to organize the different users of a system. Different people play different roles, and thus do different jobs. We use different actors to identify and organize those people. When deploying a system globally, we usually discover people that do the same jobs, but do them differently. […]

Flashback

Flashback: A Year Ago This Week on Tyner Blain [2006-12-15]

Posted on: December 15, 2007December 14, 2007

A look back at the best from a year ago.

Interaction design / Requirements / Requirements Models / Use Cases

Actor Hierarchies And Then Some

Posted on: December 13, 2006

Actor Hierarchies give us an overview of the people who will interact with the system. We can extend this model to provide a visual indication of how use cases are distributed through the organization. Further, we can leverage a hierarchy to show how use cases are rolled out to the users – a targeted communication for our stakeholders.

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These articles are written primarily for product managers. Everyone trying to create great products can find something of use here. Hopefully these articles help you with thinking, doing, and learning.

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