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Business Analysis / Product Management / Requirements / Requirements Models / Use Cases

Elastic Users, Actors, and Roles

Posted on: July 23, 2007July 23, 2007

In About Face 2.0, Alan Cooper describes the elastic user as an ill-defined user who’s characteristics change to suit the needs of the developer – sometimes an expert and sometimes a novice. However, some of the otherwise good techniques for managing actors and use cases exacerbate this problem instead of […]

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