Product owners are likely to find themselves alone in the organizational wilderness. Their organizations expect them to connect the towers of long-term strategic planning with the frontiers of great new products. Iterative and incremental development of solutions can bring these two worlds together. There’s always a gap between strategy and […]
Product Management / Product Strategy
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Customer Churn and SaaS
Software as a Service is not a one and done transactional offering. A product or business built on SaaS is built on the subscription model – recurring revenue is half of what drives the business (and valuation). The other half is the rate of growth of that recurring revenue. Customer […]
Product Management / Product Strategy
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You Won’t Believe What These Five Lenses Can Show You About Your Product
Fundamentally, product management requires you to assess, synthesize, and prioritize the needs which drive the creation of your product in the context of three main objectives: desirability, viability, and feasibility. While laudable, these objectives are too abstract to be actionable. That’s where the five lenses come in (I could not […]
Agile / Prioritization / Product Management / Product Strategy / Software development
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Features do not a Product Roadmap Make
Last month, Mike Smart of Egress Solutions and I gave a webinar for Pragmatic Marketing on product roadmapping when working in agile environments. We had a great turnout of over 1500 people in the session – with not nearly enough time to answer all of the questions. One attendee asked, […]
Kano Analysis / Personas / Prioritization / Product Management / Requirements / Requirements Models
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You Don’t Know Jack (or Jill)
You’ve got some shiny new segmentation data about prospective customers; how much they earn, where they are located, how old they are. How does that help you make decisions about your product? You know this information, but you don’t really know your audience, or why they might become your customers.
Business Analysis / Interviews / Product Management / Requirements / Requirements gathering
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Why Not What – An Example
Forbes quoted Steve Jobs as saying “I’m as proud of what we don’t do as I am of what we do.” This is a really enlightened perspective – and a way to enforce focus from the top down. Before you can drive a “this goal is more important than that […]
Agile / Kano Analysis / Prioritization / Product Management / Product Strategy / Requirements / Requirements Models / Software development
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Good Enough
We hear a lot about building products which are “good enough” or “just barely good enough.” How do we know what “good enough” means for our customers? No one really tells us.
Communication / Kano Analysis / Prioritization / Product Management / Requirements / Requirements Models / Software development
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Opposite Views of a Product Roadmap
Your product roadmap is a view of what you are building right now, in the near future, and in the more distant future. Or is your roadmap a view of why you are building whatever you’re building right now, in the near future, and in the more distant future? Your […]
Agile / Product Management
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Agile Through a Matrix Lens
“Agile” is something most teams do wrong*, without realizing they’re doing it wrong. A good 2×2 matrix acts as a lens, helping to convert information into insight. Let’s apply this lens to agile as applied within a company, and see if it helps people decide to do things differently.