Process Improvement / Project Management / Software development / Use Cases

Where Did You Get That Estimate?

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How good are our estimates? We can use PERT to estimate the time it will take to implement each requirement. We can use timeboxes to schedule the requirements within each release. If we don’t know how good our estimates are, its an exercise in futility. Scheduling is about more than predicting the future, its about knowing how much faith to have in our predictions.

Communication / Consulting / Product Management / Requirements / Software development / Testing / Use Cases

Communicate Relevant Quality Metrics

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Most teams think about testing in terms of code coverage – what % of the lines of code are covered? What matters to our stakeholders is how well the software works. More precisely, how well does the software let the users work? We should be targeting our quality message in terms of use cases, because that matches their perspective and context.

Marketing / Software development / Test Automation / Testing

Market Segmentation or Senseless Mistake?

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A grass roots campaign has been started by Peter Provost to get Microsoft to include unit testing support included with all versions of Visual Studio 2005 (VS). Currently, Microsoft is only including it with Visual Studio Team System (VSTS) versions of VS. This looks to be a great example of a killer feature in a product providing so much surprise and delight that people are demanding that it be universally available. This is also a great example of market segmentation by Microsoft. The irony is that there is an open source alternative that makes the opportunity cost very low, and yet people are still clamoring. Let’s see why.

Agile / Interaction design / Process Improvement / Product Management / Requirements / Requirements management software / Software development / Use Cases / UX

Gartner research on Agile Requirements Definition and Management (RDM)

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Gartner has a research report available for $95, titled Agile Requirements Definition and Management Will Benefit Application Development (report #G00126310 Apr 2005). The report is 7 pages long and makes an interesting read. Gartner makes a set of predictions for 2009 about requirements definition and management (RDM) systems, and the software created with RDM tools. Gartner misattributes several benefits of good process to RDM tools. We give them a 3.5/7 for their analysis – check out the details here.

Interaction design / Requirements / Requirements management software / Software development / UX

Persona Grata

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Different people approach the same goal very differently. When we don’t truly identify our users, we end up with software that dehumanizes, waters-down, and otherwise fails to succeed at anything more than grudgingly tolerated functionality. Even worse, we may ignore the needs of our key demographic, resulting in software failure. When we use personas instead of generic use cases, we can avoid both the misery of a failed product and mediocrity of marginal success.

Product Management / Requirements / Software development

Goldilocks and the Three Products

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Michael on High-Tech Product Management and Marketing has a fantastic “wish I wrote that” post about the importance of having the right number of features. He has several references, the best of which is Kathy Sierra’s Featuritis vs. the Happy User Peak post from June 2005. The two posts combined provide great insight into why having too many features is bad, while acknowledging that too few is just as bad. In this post we will look at what we can do to apply these insights and also change the rules some, making our software more desireable than our competition.

Consulting / Foundation series / Process Improvement / Project Management / Software development

Foundation Series: Basic PERT Estimate Tutorial

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PERT is a technique for providing definitive estimates of how long it will take to complete tasks. We often estimate, or scope, the amount of time it will take us to complete a task or tasks. PERT allows us to provide not only an estimate, but a measure of how good the estimate is. Good estimates are a critical element in any software planning strategy. In this post, we will present an introduction to using PERT, explain how it works and how to interpret PERT estimates.