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Business Analysis / Interaction design / Product Management / Requirements / Software development / UX

Managing Stakeholder Goals

Posted on: October 11, 2007October 10, 2007

A couple weeks ago we wrote about Outside-in Software Development, by Carl Kessler and John Sweitzer. One of their ideas about stakeholders and goals has got us thinking about traceability.

Agile / Agile Project: Ratings / Interaction design / Software development / UX

Nexus – Drag and Drop

Posted on: May 30, 2007November 3, 2007

Implementation continues on nexus, and we’ve re-factored the way that items in a bundle are ordered, as mentioned in our earlier post. We talk a little about affordance, and show a couple screen shots.

Agile / Agile Project: Ratings / Interaction design / Software development / UX

APR: Persona Development

Posted on: April 23, 2007

The last step in our agile software development project was documenting our understanding of our users. In this article, we will define the personas that we will use to guide our design and requirement development. This definition of personas is built by combining our experiences in consulting, product and program […]

Agile / Agile Project: Ratings / Interaction design / Product Management / Software development / UX

APR: Understanding Our Users

Posted on: April 19, 2007April 19, 2007

Continuing the articles in our agile project case study. The next step in our agile requirements management process is to develop an understanding of our target users. We believe a user-centric design approach is important. The user interface should conform to the way our users think about what they are […]

Interaction design / UX

Overdoing Personas

Posted on: December 14, 2006December 14, 2006

Its easy for us to overdo almost anything. Kim Goodwin offers some good advice about how not to overdo it when using personas as part of our software development process.

Interaction design / Requirements / Requirements Models / Use Cases

Actor Hierarchies And Then Some

Posted on: December 13, 2006

Actor Hierarchies give us an overview of the people who will interact with the system. We can extend this model to provide a visual indication of how use cases are distributed through the organization. Further, we can leverage a hierarchy to show how use cases are rolled out to the users – a targeted communication for our stakeholders.

Design / Interaction design / Prioritization / Requirements / Software development / Software requirements specification / UX

Fifteen Ways to Shut Down

Posted on: November 23, 2006February 19, 2007

There are 15 ways for someone to shutdown a laptop running Windows Vista. This adds unwarranted complexity to our software. How can we avoid the same problem in our software?

Interaction design / Product Management / Requirements / Requirements gathering / ROI / UX

Gathering Implicit Requirements

Posted on: November 17, 2006February 11, 2007

Johanna Rothman just wrote an article titled Implicit Requirements are Still Requirements. She points out that her expectations were not met, even though her needs might have been. Johanna also implicitly begs the question – how do we gather implicit requirement?

Interaction design / Prioritization / Product Management / Requirements / UX

How To Not Suck At Design

Posted on: November 15, 2006January 23, 2007

Michael Shrivathsan just wrote an article presenting five tips for creating products with great design. Michael’s List Start with the user interface. [Roger Cauvin adds, start with a working first iteration] Work closely with UI designers. Pay attention to details. Simpler is better. Be brave. Our Thoughts User centric design […]

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These articles are written primarily for product managers. Everyone trying to create great products can find something of use here. Hopefully these articles help you with thinking, doing, and learning.

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