You may not need a persona right now. But you absolutely must be user-centric. Explore a pragmatic approach to understanding your users – particularly when scaling agile or transforming from waterfall.
Agile / Product Management / Product Strategy / Requirements / UX
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Product Owner Manager – Alone Together
Can one person be both product manager and product owner? With two people, where are the role boundaries? How should you think about it?
Interface Design / Product Management / Uncategorized / UX
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Why Do Products Fail? – Ignoring Context
Wrapping up the your product failed because you didn’t enable your users to realize value branch of the root causes of product failure, is this article on the context in which your user is using your product. If you ignore your user’s context, they won’t be able to realize the […]
Interaction design / Interface Design / Ishikawa Diagram / Kano Analysis / Prioritization / Product Management / Requirements / Requirements Models / ROI / Software development / UX
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Why Do Products Fail? – Forgetting that Users Learn
Next up in the series on the root causes of product failure – products that fail because you have ignored the user’s level of experience. The first time someone uses your product, they don’t know anything about it. Did you design your interfaces for new users? After they’ve used it […]
Interaction design / Interviews / Prioritization / Product Management / Requirements / Requirements gathering / Uncategorized / UX
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20/20 Vision – Innovation Game in Action
Having an outside-in bias as a product manager is important – you need to understand how your customers (or your customer’s customers) would value capabilities you might build into your product. When running a workshop to collect that information, playing some “serious games” is a great way to get more […]
Agile / Software development / UX
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Good Stuff on Agile and UXD
Best practices for user experience design and agile. I don’t have the brainpower at the moment, or the experience and eloquence in general, to say it better than these guys. So this week, I’m phoning it in, and deferring to these folks to say it far better than I can.
Agile / Business Analysis / Business Rules / Interaction design / Interface Design / Product Management / Requirements / Requirements gathering / Software development / Uncategorized / UX
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A Prototype is Worth a Thousand Lines of Code
A picture is worth a thousand words. A prototype is worth a thousand lines of code. Two key elements of product management – and of agile development are elicitation and feedback. Low fidelity artifacts can significantly improve both. Polished, codified prototypes can create problems that prevent you from getting the […]
Business Analysis / Interaction design / Product Management / UX
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Cadence Versus Risk
I’ve been thinking about the software development process. Big, upfront, design and requirements. User research and analysis. Market insights, gained on exploration or over time. Release cadence – how quickly you get, and incorporate, feedback from your customers about your product. How quickly you react to your competitors’ reactions to […]
Agile / Business Analysis / Interaction design / Prioritization / Product Management / Requirements / Requirements Models / ROI / Software development / Usability / Use Cases / UX
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Use Cases for Iterative Development
Almost everything I’ve read about use cases focuses on describing what needs to be added to your product. Agile development says “get it working first, make it better second.” That means changing the way the software enables a user to do something they can already do. How do you manage […]