Interaction design / Interface Design / Ishikawa Diagram / Kano Analysis / Prioritization / Product Management / Requirements / Requirements Models / ROI / Software development / UX

Why Do Products Fail? – Forgetting that Users Learn

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Next up in the series on the root causes of product failure – products that fail because you have ignored the user’s level of experience. The first time someone uses your product, they don’t know anything about it. Did you design your interfaces for new users? After they’ve used it […]

Business Analysis / Ishikawa Diagram / Prioritization / Product Management / Requirements / Requirements gathering / Requirements Models

Why Do Products Fail? – Picking the Wrong User Goals

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Continuing the series on root causes of product failure, this article looks at the impact of focusing on the wrong user goals. Even if you have picked the right users, you may have picked the wrong goals – creating a product your customers don’t really need, or solving problems that […]