Communicate Relevant Quality Metrics

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Most teams think about testing in terms of code coverage – what % of the lines of code are covered? What matters to our stakeholders is how well the software works. More precisely, how well does the software let the users work? We should be targeting our quality message in terms of use cases, because that matches their perspective and context.

Gartner research on Agile Requirements Definition and Management (RDM)

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Gartner has a research report available for $95, titled Agile Requirements Definition and Management Will Benefit Application Development (report #G00126310 Apr 2005). The report is 7 pages long and makes an interesting read. Gartner makes a set of predictions for 2009 about requirements definition and management (RDM) systems, and the software created with RDM tools. Gartner misattributes several benefits of good process to RDM tools. We give them a 3.5/7 for their analysis – check out the details here.

Goldilocks and the Three Products

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Michael on High-Tech Product Management and Marketing has a fantastic “wish I wrote that” post about the importance of having the right number of features. He has several references, the best of which is Kathy Sierra’s Featuritis vs. the Happy User Peak post from June 2005. The two posts combined provide great insight into why having too many features is bad, while acknowledging that too few is just as bad. In this post we will look at what we can do to apply these insights and also change the rules some, making our software more desireable than our competition.

How To Use Timeboxes for Scheduling Software Delivery

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Roger had a great suggestion in the comments to our previous two-part post on scheduling requirements changes based on complexity. Roger pointed out that we had not explained what timeboxing is, but implicitly used the principles of timeboxing in our proposed process. In this post, we explain timeboxes and how they are used.

Product Manager Role Definition

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Michael has posted a great definition of the product manager role on his blog, Product Management and Product Marketing – A Definition. He covers a whole host of activities in six seperate areas. Some of the responsibilities, while not product management, are often the responsibility of the product manager. It’s a good real-world assessment of what product managers are often asked to do.

Epicenter software design – 37signals applies Kano

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Jason at 37signals has started a discussion about feature prioritization with his recent post. He describes the epicenter of software as the most important, must-have feature. He argues that this feature should always be the one that is built first, since without it you don’t have an application. This is the same approach we reccommended in our recent post about prioritizing requirements with Kano analysis. The epicenter, while critically important, isn’t sufficient to drive success for the software.

Competent Users and Software Requirements

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We were all student drivers at one point. But no one stays a beginner indefinitely. Almost no one becomes an expert driver either. Most of us are competent drivers. Driving skill probably even follows a bell curve distribution, with most drivers being OK, some “bad”, some “good”, and very few experts or beginners. We’ll show in this post how to apply this pattern to software requirements and design.

The same is true of our users

Four Application Development Outsourcing Models

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On March 30th CIO magazine published an article titled Do’s and Don’ts of Outsourcing Benchmarks. The article spurred us to write about outsourcing models for product development – it is otherwise unrelated, but interesting. [2015 Edit: The CIO article has been removed, check out these lessons from successes and failures […]

Product management success in the conceptual age

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The information age is ending and the conceptual age is beginning. In A Whole New Mind, Daniel Pink proposes that six characteristics of right-brain thinking are key to success in the new economy. Nils Davis realizes that these characteristics are embodied by good product managers today. We will define the conceptual age, review the six characteristics, and see how this applies to product management.