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Business Rules And Requirements
What is the difference between a business rule and a business requirement? Does the difference matter? A business requirement is something that is multi-customer, and a business rule represents a single customer’s approach to meeting that requirement. Product managers and analysts care about both, but product managers emphasize requirements, and analysts focus more on rules.
Wants and Needs
When a client asks for a capability or feature – is it a want or a need? How do we prioritize them?
Goal Driven Upgrades
Kathy Sierra writes (another) great article at Creating Passionate Users. This time, she talks about why users don’t upgrade and presents ways to get users to install the latest version. We focus in this article on one way in particular – using goal-driven documentation to encourage upgrading.
Goal-Driven Documentation
Why do we write documentation? Because someone told us to write it? Because our competitors have it? Or because we want our software to be easier to use? It should be the third one, but often, writing documentation is an afterthought, and it is deprioritized, and we just get it done, instead of thinking about the goals for doing it in the first place and doing it right.
Follow the Product Leader
We all remember how to do it – both following and leading. Product Managers do not have corresponding authority for all of their areas of responsibility. We have to manage somehow, and what better way than follow the leader?
Writing For The Purpose of Reading
The reason we write is so that someone can read it in the future. Duh. When we’re writing requirements documents, or documenting processes, how often do we stop and think about who will be reading our documents? We need to make sure our writing will be easy to read for our audience.
Superhero Product Managers
Product managers are the leaders in organizations that lead by unfluence, adapt to changing circumstances, understand domains and markets, and communicate effectively with executives, customers, and development. They set scope, understand value, prioritize and define direction. They leap tall buildings in a single bound…
Outside Reading: Product Manager vs. Product Marketing Manager
Jeremiah Owyang, a Silicon Valley Community Manager writes about the difference between product managers and product marketing managers.