Communication / Consulting / Lists / Presentation / Process Improvement / Requirements / Requirements gathering / Software requirements specification

Brainstorming – Making Something Out of Everything

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Previously, we talked about brainstorming as one of the best elicitation techniques for gathering requirements. Here are some details about how to facilitate a general brainstorming session with a group of people in 5 easy steps (and then another 5 easy steps). Seven to ten people is a good number […]

Communication / Presentation / Requirements / Requirements gathering

Active Listening and Cultural Cues – When No Means Yes

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Without good communication skills, you won’t understand what the stakeholders want. And you won’t structure and describe the requirements in a way that the developers will implement what you intend.

For a given project, there are three sets of requirements – the requirements you are given, the requirements you document, and the requirements that are interpreted by the delivery team.

Communication / Consulting / Presentation

It’s not business, it’s just personal

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Having the best powerpoint presentation (thanks to Presentation Zen and Beyond Bullets, this is possible) is not sufficient to persuade. We have to craft personal messages. We have to be interactive, and adapt our presentations as we present – maybe even discard them entirely, and craft the key points of our messages into a conversation lead by the people to whom we are presenting.