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Business Analysis / Product Management / Requirements

You Must Not Write “The System Shall…”

Posted on: April 22, 2009

A lot of books and blogs and experts tell us to use “The System shall…” when writing requirements. Read on to find out why that’s not a very good idea.

Business Analysis / Prioritization / Product Management / Requirements / ROI

Product Growth Strategy

Posted on: April 1, 2009

Growth is a make or break measurement for products and companies. Investment is often determined by expected value, which is based (in part) on expectations of growth. When you create a product, there are aspects of growth – how many people can use your product, and how many people do […]

Business Analysis / Interface Design / Marketing / Product Management

Freemium Business Model

Posted on: February 24, 2009March 2, 2009

Ever scratch your head and wonder why you can use your favorite application for free? How can a business actually make money (and stay in business) when they offer their product for free? This article looks at the freemium business model, to see when it makes sense for a company […]

Agile / Business Analysis / Product Management / Requirements / Requirements Models / Software development / User Stories

Agile Non-Functional Requirements

Posted on: February 10, 2009

Just because your requirement is not a user story does not mean you have to throw it out when planning your next sprint. See one way (that is working) for managing non-functional requirements with an agile team.

Agile / Business Analysis / Product Management / Requirements / Requirements Models / Software development / User Stories

User Stories and Use Cases

Posted on: February 2, 2009

User Stories are one of the key agile artifacts for helping implementation teams deliver the most important capabilities first. They differ from use cases in some important ways, but share more commonalities than you might think.

Business Analysis / Product Management

Inspired By Your Customers

Posted on: December 18, 2008December 18, 2008

Should your products be designed by your customers, or inspired by your customers?

Agile / Business Analysis / Business Rules / Communication / Consulting / Product Management / Software development

Simple Agile Model Example

Posted on: December 3, 2008

A picture is worth a thousand words. Agile values working software over comprehensive documentation, and it values customer collaboration over contract negotiation. With that in mind, how much is a picture of a model worth? Check out a simple example, how it helped, and what we didn’t do.

Business Analysis / Business Rules / Communication / Process Flow / Process Improvement / ROI

The Impact of a Hidden Decision

Posted on: October 8, 2008

Business rules are often hidden in processes as hidden decisions. Once you discover that hidden decision, how do you communicate the impact of exposing and managing the decision?

Business Analysis / Business Rules / Process Flow / Process Improvement / Requirements / Requirements gathering

Hidden Business Rule Example

Posted on: September 23, 2008October 6, 2008

A business process is not just a sequence of steps. A business process is a series of decisions and actions. Some decisions are obvious and can be actively managed. Some decisions are hidden, and until you discover them, you can’t manage or improve them. Here is a real-world example of […]

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These articles are written primarily for product managers. Everyone trying to create great products can find something of use here. Hopefully these articles help you with thinking, doing, and learning.

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