I’m excited to be joining my friend Jon Harmer, Lead Product Manager at Google, in teaching Product Mangers how to drive business impact. In our cohort-based class on Dec 2-3, 2023, with live instruction and hands-on work, we will teach the critical practices to being effective at meeting customer needs in a way which drive business outcomes.
In the class, we will teach you how to use journey maps as product managers to form actionable insights on customer needs; how to use impact maps to drive business outcomes through what you build; and how to discover the greatest sources of jeopardy in your plan so you can derisk the plan in parallel with executing the plan.