Being effective at interviewing is key to gathering requirements effectively. We suggest six tips to make the interviewing process more effective and efficient.
Communication / Consulting
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Top Five Ways To Be A Better Listener
Effective listening skills yield great requirements The better you are at listening, the more people will want to tell you. If you’ve ever watched The Actor’s Studio, you’ve heard over and over that the most important skill in acting is reflective listening. A marriage counselor will tell you that step […]
Communication / Consulting / Requirements / Requirements gathering / Software requirements specification
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How To Interview When Gathering Requirements
We previously stressed the importance of understanding why something is a requirement. Unfortunately, we can’t just ask “why why why?!” until we reach the end of the chain. This won’t be any more effective for us now than it was when we were in kindergarden. Eventually, our listeners will get frustrated, or worse, defensive.