Communication / Consulting / Lists / Requirements / Requirements gathering

Ten Supercharged Active Listening Skills To Make You More Successful

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Active listening is about more than gaining understanding. Active listening is about giving. Giving assurance that you understand someone’s needs. Giving confidence that you will address those needs. Giving feedback and acknowledgement that someone’s input is valuable. If you haven’t tried active listening, you may think it is a passive, receptive activity. Active listening skills will help you guide your customers and your team to do the right thing, and enjoy the experience.

Communication / Presentation / Requirements / Requirements gathering

Active Listening and Cultural Cues – When No Means Yes

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Without good communication skills, you won’t understand what the stakeholders want. And you won’t structure and describe the requirements in a way that the developers will implement what you intend.

For a given project, there are three sets of requirements – the requirements you are given, the requirements you document, and the requirements that are interpreted by the delivery team.