Business Analysis / Product Management / Requirements / Requirements gathering / Requirements management software / Requirements Models / UML Modeling

UML Statecharts and Documenting Business Rules

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In yesterday’s article we compared use cases and UML statecharts as tools for discovering business rules. James Taylor asked a question about how we would document those rules, and then followed up my comment response with an article about business rules and RUP. In this article we move the conversation slightly forward – recognizing that we’re slowly entering the ocean of business process management.

Business Analysis / Product Management / Requirements / Requirements gathering / Requirements Models / UML Modeling / Use Cases

Use Case vs. UML Statechart – Business Rules

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What is the better requirements management model for capturing business rules? The use case, or the UML statechart? In this article, we explore how customer orders are submitted and processed, and contrast how use cases and statecharts expose and document business requirements and business rules.

Business Analysis / Business Process Modeling / Product Management / Requirements / Requirements gathering / Requirements Models / Use Cases

Use Case vs. Process Flow – Failure Handling

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Should you use use cases or process flow diagrams to document business requirements? At some level, they both document the same thing, they just document it differently. The best requirements will come from doing both – but what if you are forced to choose one? What are the tradeoffs between use cases and process flows? In this article we look at the documentation of failure handling.

Agile / Software development

Explaining Agile Development…

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…to your Brother-in-Law. A great article by Joe Little, on his new blog. Thanks Mishkin for telling us about it. Joe’s article serves as an excellent precursor to our comparison of agile software development methodologies. It would also be extremely effective advice for getting mindshare prior to rolling out agile […]

Communication / Consulting / Lists / Requirements / Requirements gathering

Ten Supercharged Active Listening Skills To Make You More Successful

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Active listening is about more than gaining understanding. Active listening is about giving. Giving assurance that you understand someone’s needs. Giving confidence that you will address those needs. Giving feedback and acknowledgement that someone’s input is valuable. If you haven’t tried active listening, you may think it is a passive, receptive activity. Active listening skills will help you guide your customers and your team to do the right thing, and enjoy the experience.