Tag Archives: ux

User Goals and Corporate Goals

When defining requirements, you always start in the context of a goal – either a user goal or a corporate goal.  You need to be aware of both.  Having a positive user experience is important, and requires a user-centered understanding.  Achieving your corporate goals might be in conflict with some user goals.

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Use Case Management is a Tough Balancing Act

balancing act

Learning how to write use cases can be tough, but it is simple compared to the balancing act of determining which use cases to write and how to manage the expectations of all the stakeholders that are involved. It can be a difficult balancing act to prioritize use cases to assure that you meet the goals of the business while satisfying the needs of the users.

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APR: Information Architecture – Faceted Navigation


In our previous article in the series on the development of nexus, we discussed navigation and information architecture. We identified the challenge of filtering articles by category and by level of experience (beginner / expert), while also viewing the articles along a characteristic (most-viewed, highest-rated, etc). Between both url-creation and visible site-navigation, the challenge we explored was how to present one facet or dimension as primary and others as secondary.

One of our readers presented a third alternative – faceted navigation.

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APR: Information Architecture Challenge

Challenging Architecture

We have an interesting information architecture challenge as part of our agile project. We have talked about browsing and searching articles organized both by category (product management, business analysis, etc) and by level of expertise (beginner, expert). We’re also rating and reviewing the articles, which introduces the ideas of “latest”, “most reviewed”, “highest rated”, etc.

This presents us with a three-dimensional way to approach structuring the information and navigation of the site.

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Flashback: A Year Ago This Week on Tyner Blain [2006-03-03]

looking back in a mirror

Prioritizing Software Requirements – Kano Take Two

ipod mini

In our previous post on Kano requirements classification, we introduced the concepts and showed how to apply them. One of our readers commented privately that we didn’t show how to use the techniques for prioritization. We’ll do that in this post. Thanks very much for the feedback!

The Code Freeze is Killing the Dinosaurs

skeletal t-rex

The software development process for most companies has a flow – gather requirements, design, implement, test, release. There can be feedback loops, iterative cycles, spirals or waterfalls, but they all have these steps. When teams “freeze the code” and submit to test, they are creating their own mini-ice age and dooming themselves to extinction.

Foundation Series: User Experience Disciplines


UX, pronounced you-ex, is the shorthand for user-experience. It represents the science and art of tailoring the experience that users have with a product – in our case, software. UX is a relatively new term, rapidly overtaking HCI (human-computer interface) and CHI (computer-human interface) as the acronym du jour. There are several disciplines within this field, we’ll introduce each of them.