When defining requirements, you always start in the context of a goal – either a user goal or a corporate goal. You need to be aware of both. Having a positive user experience is important, and requires a user-centered understanding. Achieving your corporate goals might be in conflict with some […]
Stakeholder Goals: Principal vs. End User
In our earlier article about managing stakeholder goals, we looked at the relationships between principal stakeholder goals and end-user stakeholder goals. We also showed a way to trace those dependencies. But that approach does not provide us with any insight about the alignment (or lack thereof) between differing goals. This […]