Why Do Products Fail? – Ignoring Context

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Wrapping up the your product failed because you didn’t enable your users to realize value branch of the root causes of product failure, is this article on the context in which your user is using your product. If you ignore your user’s context, they won’t be able to realize the […]

Good Stuff on Agile and UXD

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Best practices for user experience design and agile. I don’t have the brainpower at the moment, or the experience and eloquence in general, to say it better than these guys. So this week, I’m phoning it in, and deferring to these folks to say it far better than I can.

Measuring Great Design – Mad Libs Input Form

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I came across a really interesting article LukeW.com, showing how making changes to the way an input form on a website increased interaction by 25 to 40%. The changes reflect the value of thinking outside-in, investing in user experience, and performance measurement. Bonus: the idea is cool.

The First UX Project

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Amy Hilman has written an outstanding article with the boxes and arrows staff about how to get that first UX (User Experience) project started at your company. Most companies don’t include user experience (UX) research as a key part of their product development process. But all companies will benefit from […]

Product Management and User Experience

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There’s a buzz going around about the conflict and collaboration between product managers and user experience professionals. It started with a pair of articles co-written by Jeff Lash and Chris Baum. In short, with a user-centric view of products, both roles are responsible for the success of the user-interactions. Who makes the decisions?