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Tag Archives: process improvement

Stakeholder Value-Delivery Matrix
Roger Burlton, of the Process Renewal Group, gave an excellent presentation Monday morning at the 10th annual International Business Rules Group: Developing a Business Process Architecture and Program of Change. A lot of good stuff about how to define, develop, and manage processes. One idea in his presentation was particularly compelling – that of driving process improvement strategy based on stakeholders. This approach looks at how much benefit the stakeholders can get from the improvement, and how much pain the current process causes them. A very compelling strategic prioritization tool.

Before And After – A Rule For Improving Processes
Nils proposes his rule of three boxes as a consideration when developing software or software features to improve business processes. In short, make sure that you can actually execute the new process. It isn’t enough to create a good “replacement process” – you have to be able to transition to the new process and then back out of it. The new process is plugged into a business ecosystem, and it must coexist with the existing processes.

What CMMI level should we use?
The CMMI (Capability Maturity Model Integration) of a software development process is the measure of that process’s capability. The goal of the measurement is to provide an assessment of the capability of a process with respect to creating software. Our foundation series post on CMMI provides background information, while this post focuses on the danger of misusing CMMI ratings.



