Market Problems – Comparing Products Part 3

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Comparing products without an understanding of the important market problems by which to compare the products is a waste of time. This is the third in a series on comparing products – jump back to the introduction if you haven’t already read the previous articles. Go ahead, we’ll wait, then […]

Who Are Your Customers – Comparing Products Part 2

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The first step to comparing products is understanding your customers. This may seem counter-intuitive, but your product’s capabilities are meaningless unless you are comparing them from your customer’s point of view. This article is part 2 in a series on comparing products. Check out part 1, then continue with this […]

Global Actor Hierarchies and Personas

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We use actor hierarchies to organize the different users of a system. Different people play different roles, and thus do different jobs. We use different actors to identify and organize those people. When deploying a system globally, we usually discover people that do the same jobs, but do them differently. […]