Before And After – A Rule For Improving Processes

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Nils proposes his rule of three boxes as a consideration when developing software or software features to improve business processes. In short, make sure that you can actually execute the new process. It isn’t enough to create a good “replacement process” – you have to be able to transition to the new process and then back out of it. The new process is plugged into a business ecosystem, and it must coexist with the existing processes.