A lot of books and blogs and experts tell us to use “The System shall…” when writing requirements. Read on to find out why that’s not a very good idea.
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Glossary of Terms
Some books on how to write and manage requirements mention using a glossary. Most books on requirements don’t go into enough detail about either the importance of a glossary of terms, or the precise use of the glossary of terms. Or if they do, they under-emphasize the benefits of a well-defined glossary of terms. Walking a day in the moccasins of a business rules analyst helps us all appreciate the importance of a well-managed glossary of terms.
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