Monthly Archives: August 2012

20/20 Vision – Innovation Game in Action

Having an outside-in bias as a product manager is important – you need to understand how your customers (or your customer’s customers) would value capabilities you might build into your product.  When running a workshop to collect that information, playing some “serious games” is a great way to get more and better information.  We ran a few 20/20 Vision games last week, to great effect.

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Why Do Products Fail? – Picking the Wrong User Goals


Continuing the series on root causes of product failure, this article looks at the impact of focusing on the wrong user goals.  Even if you have picked the right users, you may have picked the wrong goals – creating a product your customers don’t really need, or solving problems that your customers don’t care about solving.
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