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	<title>Comments on: First Impressions</title>
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	<link>http://tynerblain.com/blog/2009/03/18/first-impressions/</link>
	<description>Software product success.</description>
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		<title>By: Scott Sehlhorst</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-486838</link>
		<dc:creator>Scott Sehlhorst</dc:creator>
		<pubDate>Tue, 31 Mar 2009 13:06:27 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-486838</guid>
		<description>Good points, and thanks for following up.  I definitely get what you&#039;re saying now about presenting a single feature (versus a product pitch) now too.  I didn&#039;t come away with the impression that Thrive was also providing live advisors - definitely allows you to serve additional market segments.  I look forward to hearing from you on other articles too, glad to have you in the discussions.</description>
		<content:encoded><![CDATA[<p>Good points, and thanks for following up.  I definitely get what you&#8217;re saying now about presenting a single feature (versus a product pitch) now too.  I didn&#8217;t come away with the impression that Thrive was also providing live advisors &#8211; definitely allows you to serve additional market segments.  I look forward to hearing from you on other articles too, glad to have you in the discussions.</p>
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		<title>By: matt @ Thrive</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-486669</link>
		<dc:creator>matt @ Thrive</dc:creator>
		<pubDate>Mon, 30 Mar 2009 20:26:04 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-486669</guid>
		<description>Scott, Tyner, whatever. =]  Thanks for clarifying: that was my first visit (though not my last) and I was moving fast.

The thing about &quot;to anyone that needs it&quot; is precisely the point that you immediately came up with: it leads into a conversation about who needs it, and how, and why.  I always think elevator pitches should end on that &quot;conversation starter&quot; note, and I love the &quot;who needs advice&quot; hook, because inevitably it is revealed that everyone does and that Thrive is working on ways to serve them all (allows me to mention, for example, the idea of live advisors over the phone with access to your Thrive account, etc.)

Great discussion...always interesting to see what guidelines people use in trying to communicate effectively in moments!</description>
		<content:encoded><![CDATA[<p>Scott, Tyner, whatever. =]  Thanks for clarifying: that was my first visit (though not my last) and I was moving fast.</p>
<p>The thing about &#8220;to anyone that needs it&#8221; is precisely the point that you immediately came up with: it leads into a conversation about who needs it, and how, and why.  I always think elevator pitches should end on that &#8220;conversation starter&#8221; note, and I love the &#8220;who needs advice&#8221; hook, because inevitably it is revealed that everyone does and that Thrive is working on ways to serve them all (allows me to mention, for example, the idea of live advisors over the phone with access to your Thrive account, etc.)</p>
<p>Great discussion&#8230;always interesting to see what guidelines people use in trying to communicate effectively in moments!</p>
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		<title>By: Scott Sehlhorst</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-485790</link>
		<dc:creator>Scott Sehlhorst</dc:creator>
		<pubDate>Thu, 26 Mar 2009 04:13:00 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-485790</guid>
		<description>@Yvette: Thanks - I bet they would all be interested in that, but I admit, I&#039;m not familiar with the program.</description>
		<content:encoded><![CDATA[<p>@Yvette: Thanks &#8211; I bet they would all be interested in that, but I admit, I&#8217;m not familiar with the program.</p>
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		<title>By: Scott Sehlhorst</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-485789</link>
		<dc:creator>Scott Sehlhorst</dc:creator>
		<pubDate>Thu, 26 Mar 2009 04:12:10 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-485789</guid>
		<description>@Roger: I completely agree.  I think the elevator pitch gets you invited into the hallway, and the hallway conversation lets you tell the story.  Then, in the office, you get to the specifics for that particular customer.</description>
		<content:encoded><![CDATA[<p>@Roger: I completely agree.  I think the elevator pitch gets you invited into the hallway, and the hallway conversation lets you tell the story.  Then, in the office, you get to the specifics for that particular customer.</p>
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		<title>By: Scott Sehlhorst</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-485788</link>
		<dc:creator>Scott Sehlhorst</dc:creator>
		<pubDate>Thu, 26 Mar 2009 04:10:21 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-485788</guid>
		<description>@David: When I&#039;m consulting at a client and doing discovery, I&#039;ll often take a similar approach.  I think the elevator pitch, at least in this forum, makes a lot more sense.  The panelist&#039;s problem is really &quot;I have money to invest in something, but I need to find a good vehicle for investment.&quot;</description>
		<content:encoded><![CDATA[<p>@David: When I&#8217;m consulting at a client and doing discovery, I&#8217;ll often take a similar approach.  I think the elevator pitch, at least in this forum, makes a lot more sense.  The panelist&#8217;s problem is really &#8220;I have money to invest in something, but I need to find a good vehicle for investment.&#8221;</p>
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		<title>By: Scott Sehlhorst</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-485785</link>
		<dc:creator>Scott Sehlhorst</dc:creator>
		<pubDate>Thu, 26 Mar 2009 04:08:03 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-485785</guid>
		<description>@April: Completely agree - this stuff is really hard.  I know the OtherInbox CEO pulled the entire team into a conference room for a couple hours as he went over the pitch again and again, getting feedback and making changes.  It also helped assure that all of us were on the same page at SXSW and not giving weak or mixed messages on the conference floor.  Every conference floor conversation starts (and sometimes ends, as Matt mentions) with the elevator pitch.</description>
		<content:encoded><![CDATA[<p>@April: Completely agree &#8211; this stuff is really hard.  I know the OtherInbox CEO pulled the entire team into a conference room for a couple hours as he went over the pitch again and again, getting feedback and making changes.  It also helped assure that all of us were on the same page at SXSW and not giving weak or mixed messages on the conference floor.  Every conference floor conversation starts (and sometimes ends, as Matt mentions) with the elevator pitch.</p>
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		<title>By: Scott Sehlhorst</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-485783</link>
		<dc:creator>Scott Sehlhorst</dc:creator>
		<pubDate>Thu, 26 Mar 2009 04:05:47 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-485783</guid>
		<description>@Don: Thanks for the comment!  I like it too, but feel like there is additional focus at Thrive (both in terms of market segment and &quot;financial advice&quot;) that would resonate and help differentiate them.  I offered my interpretation in the previous comment, but regardless, I think their description still only covers &quot;what we do&quot; and not &quot;why I care.&quot;</description>
		<content:encoded><![CDATA[<p>@Don: Thanks for the comment!  I like it too, but feel like there is additional focus at Thrive (both in terms of market segment and &#8220;financial advice&#8221;) that would resonate and help differentiate them.  I offered my interpretation in the previous comment, but regardless, I think their description still only covers &#8220;what we do&#8221; and not &#8220;why I care.&#8221;</p>
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		<title>By: Scott Sehlhorst</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-485782</link>
		<dc:creator>Scott Sehlhorst</dc:creator>
		<pubDate>Thu, 26 Mar 2009 04:03:41 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-485782</guid>
		<description>@matt: Thanks (it&#039;s Scott, btw - Tyner Blain is the name of the company).  I really appreciate your explanation of the pitch and your strategy for the BizSpark venue.  The one question I would ask is in terms of the &lt;em&gt;true&lt;/em&gt; elevator pitch you gave &quot;...to people that need it.&quot;  It seems like that may not be focused enough.  Everyone &quot;needs&quot; financial advice - even a financial planner / expert.  What seemed compelling to me is two things:  1.  That you&#039;re getting insight one step closer to action, in terms of presentation of the information in the context of existing spending patterns.  2.  That you&#039;re using &quot;automated advice&quot; which is better than &quot;no advice&quot;, but not necessarily as good as &quot;professional advice.&quot;  This is definitely valuable to people who get &quot;no advice&quot; today, because they don&#039;t have access to &quot;professional advice.&quot;  

When describing Thrive to other people, I have said &quot;Thrive provides actionable, free financial advice to people who can&#039;t or won&#039;t spend the money for professional advice.&quot;

Let me know if that&#039;s off the mark.  Fwiw, &quot;actionable&quot; and &quot;can&#039;t spend...&quot; both worked really well as conversation starters.  From a product management perspective, it probably helps to make sure you&#039;re not designing features for people with portfolio managers...</description>
		<content:encoded><![CDATA[<p>@matt: Thanks (it&#8217;s Scott, btw &#8211; Tyner Blain is the name of the company).  I really appreciate your explanation of the pitch and your strategy for the BizSpark venue.  The one question I would ask is in terms of the <em>true</em> elevator pitch you gave &#8220;&#8230;to people that need it.&#8221;  It seems like that may not be focused enough.  Everyone &#8220;needs&#8221; financial advice &#8211; even a financial planner / expert.  What seemed compelling to me is two things:  1.  That you&#8217;re getting insight one step closer to action, in terms of presentation of the information in the context of existing spending patterns.  2.  That you&#8217;re using &#8220;automated advice&#8221; which is better than &#8220;no advice&#8221;, but not necessarily as good as &#8220;professional advice.&#8221;  This is definitely valuable to people who get &#8220;no advice&#8221; today, because they don&#8217;t have access to &#8220;professional advice.&#8221;  </p>
<p>When describing Thrive to other people, I have said &#8220;Thrive provides actionable, free financial advice to people who can&#8217;t or won&#8217;t spend the money for professional advice.&#8221;</p>
<p>Let me know if that&#8217;s off the mark.  Fwiw, &#8220;actionable&#8221; and &#8220;can&#8217;t spend&#8230;&#8221; both worked really well as conversation starters.  From a product management perspective, it probably helps to make sure you&#8217;re not designing features for people with portfolio managers&#8230;</p>
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		<title>By: Yvette Francino</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-484583</link>
		<dc:creator>Yvette Francino</dc:creator>
		<pubDate>Fri, 20 Mar 2009 19:57:42 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-484583</guid>
		<description>It depends on who you&#039;re pitching to. It should answer the question: &quot;What&#039;s in it for you?&quot;

Meanwhile, just the one-liner on these Startups has me intrigued. I may have to go turn them on to Sun&#039;s Startup Essentials program: sun.com/startup</description>
		<content:encoded><![CDATA[<p>It depends on who you&#8217;re pitching to. It should answer the question: &#8220;What&#8217;s in it for you?&#8221;</p>
<p>Meanwhile, just the one-liner on these Startups has me intrigued. I may have to go turn them on to Sun&#8217;s Startup Essentials program: sun.com/startup</p>
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		<title>By: Roger L. Cauvin</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-484534</link>
		<dc:creator>Roger L. Cauvin</dc:creator>
		<pubDate>Fri, 20 Mar 2009 13:23:34 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-484534</guid>
		<description>It seems to me there are at least three components to an effective elevator pitch for a product:

1. Concise description of the problem the product solves.
2. Concise description of the person for whom the product solves the problem.
3. Concise description of what the product does to solve it.

It&#039;s challenging enough to include all three components in a single pitch.  Yet it&#039;s even more challenging - but in many cases even more effective - to package the pitch (and the three components therein) in a story.  As Seth Godin has repeatedly pointed out, people are much more able to identify with, and take interest in, a story.</description>
		<content:encoded><![CDATA[<p>It seems to me there are at least three components to an effective elevator pitch for a product:</p>
<p>1. Concise description of the problem the product solves.<br />
2. Concise description of the person for whom the product solves the problem.<br />
3. Concise description of what the product does to solve it.</p>
<p>It&#8217;s challenging enough to include all three components in a single pitch.  Yet it&#8217;s even more challenging &#8211; but in many cases even more effective &#8211; to package the pitch (and the three components therein) in a story.  As Seth Godin has repeatedly pointed out, people are much more able to identify with, and take interest in, a story.</p>
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		<title>By: David Locke</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-484459</link>
		<dc:creator>David Locke</dc:creator>
		<pubDate>Fri, 20 Mar 2009 03:56:50 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-484459</guid>
		<description>Emotions sell, specifics justify. Since I want to sell, I&#039;ll ask you what problem you have today. Then, we&#039;ll talk about how peer-to-peer, model exchange solves the problem. I&#039;d rather hear your visualization than mine.If I pollute the visualization, I&#039;m leading the market. I want to follow the market. 

As for challenging existing companies, does the person you are talking to have a problem they haven&#039;t solved. Ask them about that. 

An elevator pitch seems like standard, continous-innovation marketing to me. Since we are discontinuous, I don&#039;t want to be constrained. It&#039;s not like we don&#039;t write positioning statements. I just know I&#039;ve hooked people with questions.</description>
		<content:encoded><![CDATA[<p>Emotions sell, specifics justify. Since I want to sell, I&#8217;ll ask you what problem you have today. Then, we&#8217;ll talk about how peer-to-peer, model exchange solves the problem. I&#8217;d rather hear your visualization than mine.If I pollute the visualization, I&#8217;m leading the market. I want to follow the market. </p>
<p>As for challenging existing companies, does the person you are talking to have a problem they haven&#8217;t solved. Ask them about that. </p>
<p>An elevator pitch seems like standard, continous-innovation marketing to me. Since we are discontinuous, I don&#8217;t want to be constrained. It&#8217;s not like we don&#8217;t write positioning statements. I just know I&#8217;ve hooked people with questions.</p>
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		<title>By: April</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-484457</link>
		<dc:creator>April</dc:creator>
		<pubDate>Fri, 20 Mar 2009 03:37:04 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-484457</guid>
		<description>I love the concept behind this contest.  Elevator pitches are something I&#039;ve been thinking and writing a lot about lately.  From the list above only klout.net (and to a certain extend Ribbit.net and OtherInbox) give an easily understood description of what they do.  
Elevator pitches are really, really hard to come up with.  It&#039;s a challenge for companies that have been around for years and are working in established markets.  For new companies selling really innovative products, creating a really compelling short description of what you do takes a real focused effort.
April</description>
		<content:encoded><![CDATA[<p>I love the concept behind this contest.  Elevator pitches are something I&#8217;ve been thinking and writing a lot about lately.  From the list above only klout.net (and to a certain extend Ribbit.net and OtherInbox) give an easily understood description of what they do.<br />
Elevator pitches are really, really hard to come up with.  It&#8217;s a challenge for companies that have been around for years and are working in established markets.  For new companies selling really innovative products, creating a really compelling short description of what you do takes a real focused effort.<br />
April</p>
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		<title>By: Don Vendetti</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-484412</link>
		<dc:creator>Don Vendetti</dc:creator>
		<pubDate>Thu, 19 Mar 2009 21:17:53 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-484412</guid>
		<description>I like Matt&#039;s true elevator pitch opening above, and had this brief statement been added to the actual statement made about behavioral budgeting, I would have been totally intrigued.  All of them state somewhat of a solution, but to what problem?  I know the answer but not the question.  

A good elevator pitch will describe who has what problem and how you solve it better than others.  It seems like the one floor pitch should focus on the problem that exists, and what my solution focuses on.  I then know the question and the answer and can decide if it&#039;s relevant to me to keep listening or say adios.  

Don Vendetti</description>
		<content:encoded><![CDATA[<p>I like Matt&#8217;s true elevator pitch opening above, and had this brief statement been added to the actual statement made about behavioral budgeting, I would have been totally intrigued.  All of them state somewhat of a solution, but to what problem?  I know the answer but not the question.  </p>
<p>A good elevator pitch will describe who has what problem and how you solve it better than others.  It seems like the one floor pitch should focus on the problem that exists, and what my solution focuses on.  I then know the question and the answer and can decide if it&#8217;s relevant to me to keep listening or say adios.  </p>
<p>Don Vendetti</p>
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		<title>By: matt @ Thrive</title>
		<link>http://tynerblain.com/blog/2009/03/18/first-impressions/comment-page-1/#comment-484192</link>
		<dc:creator>matt @ Thrive</dc:creator>
		<pubDate>Wed, 18 Mar 2009 23:03:25 +0000</pubDate>
		<guid isPermaLink="false">http://tynerblain.com/blog/?p=872#comment-484192</guid>
		<description>Thanks for covering Accelerator, Tyner.  This was a very interesting presentation format and we actually have trouble deciding exactly how to spin it: for those that weren&#039;t there, it was based on a two-minute format (which is admittedly longer than an elevator floor), followed by a ten-minute Q&amp;A.  As the behavioral psychologist at Thrive, I have what may be a non-traditional approach to this sort of pitch, which is: never make it.  

That is, the true elevator pitch for Thrive is &quot;we&#039;re a website that gives free financial advice to people that need it&quot;.  Anything after that is entirely based on their reactions: if they are interested, you keep talking, and you gauge their interest in specific features, which you either gloss over if they glaze over, or go in-depth if they want to know.  A good pitch is a conversation, and Bizspark had very little of that.

Thaat&#039;s actually why we chose to take the opportunity just to show off one new feature, without even mentioning the overall thrust of our product.  Why?  Because we didn&#039;t see this as a pitching space.  This was Accelerator&#039;s first year and so you saw presentations that varied widely, because we all had different ideas about what we were actually being asked to do.  Next year, I expect, will be much better.</description>
		<content:encoded><![CDATA[<p>Thanks for covering Accelerator, Tyner.  This was a very interesting presentation format and we actually have trouble deciding exactly how to spin it: for those that weren&#8217;t there, it was based on a two-minute format (which is admittedly longer than an elevator floor), followed by a ten-minute Q&amp;A.  As the behavioral psychologist at Thrive, I have what may be a non-traditional approach to this sort of pitch, which is: never make it.  </p>
<p>That is, the true elevator pitch for Thrive is &#8220;we&#8217;re a website that gives free financial advice to people that need it&#8221;.  Anything after that is entirely based on their reactions: if they are interested, you keep talking, and you gauge their interest in specific features, which you either gloss over if they glaze over, or go in-depth if they want to know.  A good pitch is a conversation, and Bizspark had very little of that.</p>
<p>Thaat&#8217;s actually why we chose to take the opportunity just to show off one new feature, without even mentioning the overall thrust of our product.  Why?  Because we didn&#8217;t see this as a pitching space.  This was Accelerator&#8217;s first year and so you saw presentations that varied widely, because we all had different ideas about what we were actually being asked to do.  Next year, I expect, will be much better.</p>
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