A business process is not just a sequence of steps. A business process is a series of decisions and actions. Some decisions are obvious and can be actively managed. Some decisions are hidden, and until you discover them, you can’t manage or improve them. Here is a real-world example of the discovery of a hidden enterprise decision.
Continue reading Hidden Business Rule Example
A great product manager is market driven. Part of being market driven is understanding that not everyone in your market cares about the same things, even when apparently solving the same problems. This insight is useful in any product management, but check out the power of market segmentation when applied to a commodity market.
Continue reading Market Segmentation Example
Is SaaS a broken model, with integral flaws, doomed to failure in the next two years? Lawson Software’s CEO, Harry Debes, thinks it is. Perhaps the structural elements of the SaaS reality just break Debes’ business models.
Continue reading Is the SaaS Market Broken, or Just Efficient?
An effective status report is one that
- Instantly conveys the state of the project.
- Creates a minimum of overhead for the project team.
- Gets you help when you need it, and latitude when you don’t.
- Is fun / energizing to the author and the readers.
An effective status report is not a myth, it is actually easy to achieve.
Continue reading Effective Status Reports