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	<title>Comments on: Customer Service and Software Development</title>
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	<description>Software product success.</description>
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		<title>By: Planet Project: 10 Principles for UI Design</title>
		<link>http://tynerblain.com/blog/2006/09/06/customer-service-and-sdlc/comment-page-1/#comment-450375</link>
		<dc:creator>Planet Project: 10 Principles for UI Design</dc:creator>
		<pubDate>Fri, 17 Oct 2008 10:07:06 +0000</pubDate>
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		<description>[...] familiar: Does the system use terms and language that are familiar to the [...]</description>
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		<title>By: Indefinite Articles &#187; Carnival of the Agilists - 07-sept-06</title>
		<link>http://tynerblain.com/blog/2006/09/06/customer-service-and-sdlc/comment-page-1/#comment-55058</link>
		<dc:creator>Indefinite Articles &#187; Carnival of the Agilists - 07-sept-06</dc:creator>
		<pubDate>Thu, 07 Sep 2006 20:04:37 +0000</pubDate>
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		<description>[...] Thoughts on Customer Service and Software Development from Tyner Blain [...]</description>
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