Comments on: John Henry, Manual Tester http://tynerblain.com/blog/2006/08/17/manual-tester/ Software product success. Thu, 18 Mar 2010 20:39:50 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Scott Sehlhorst http://tynerblain.com/blog/2006/08/17/manual-tester/comment-page-1/#comment-470362 Scott Sehlhorst Thu, 01 Jan 2009 17:14:29 +0000 http://tynerblain.com/blog/2006/08/17/manual-tester/#comment-470362 Shrini, thanks for the insights! For the "it must be quantified" crowd, there are a couple options. One is to aggregate feedback through a survey (4 out of 5 users found this to be confusing) or (10 users were surveyed, and rated this page a 2.4 on a scale of 1 to 7 for usability). Another approach is to apply a heuristic analysis, and quantify the results (this workflow scored a 7 out of 20 for 'usability best practices'). Shrini, thanks for the insights! For the “it must be quantified” crowd, there are a couple options. One is to aggregate feedback through a survey (4 out of 5 users found this to be confusing) or (10 users were surveyed, and rated this page a 2.4 on a scale of 1 to 7 for usability). Another approach is to apply a heuristic analysis, and quantify the results (this workflow scored a 7 out of 20 for ‘usability best practices’).

]]> By: shrini Kulkarni http://tynerblain.com/blog/2006/08/17/manual-tester/comment-page-1/#comment-470361 shrini Kulkarni Thu, 01 Jan 2009 17:02:02 +0000 http://tynerblain.com/blog/2006/08/17/manual-tester/#comment-470361 >>>We can use manual testing to provide us with the kinds of feedback that can’t be automated. Things like “This UI is confusing” and “Why won’t it let me…?” In otherwords, testers (human, sapient) provide "qualitative" feedback, information that stakeholders care about - Pay attention that "qualitative feedback ... Well, those who swear by "quantification" and metrics ... would not respect these qualitative feedback... just like American automotive manufacturers. According to them "anything that is not quantified, measured, can not be improved" .... What a pity ... this affects whole software community ... Shrini >>>We can use manual testing to provide us with the kinds of feedback that can’t be automated. Things like “This UI is confusing” and “Why won’t it let me…?”

In otherwords, testers (human, sapient) provide “qualitative” feedback, information that stakeholders care about – Pay attention that “qualitative feedback …

Well, those who swear by “quantification” and metrics … would not respect these qualitative feedback… just like American automotive manufacturers.
According to them “anything that is not quantified, measured, can not be improved” ….

What a pity … this affects whole software community …

Shrini

]]> By: Scott Sehlhorst http://tynerblain.com/blog/2006/08/17/manual-tester/comment-page-1/#comment-54703 Scott Sehlhorst Sat, 19 Aug 2006 04:21:16 +0000 http://tynerblain.com/blog/2006/08/17/manual-tester/#comment-54703 Thanks, Roger! Thanks, Roger!

]]> By: Roger L. Cauvin http://tynerblain.com/blog/2006/08/17/manual-tester/comment-page-1/#comment-54702 Roger L. Cauvin Fri, 18 Aug 2006 23:35:47 +0000 http://tynerblain.com/blog/2006/08/17/manual-tester/#comment-54702 Scott, I really liked this entry, because it ties together the issue of requirements vs. design and the issue of testability in principle vs. testability in practice. I just blogged about it <a href="http://cauvin.blogspot.com/2006/08/specifications-and-manual-tests.html" rel="nofollow">here</a>. Scott, I really liked this entry, because it ties together the issue of requirements vs. design and the issue of testability in principle vs. testability in practice. I just blogged about it here.

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