Comments on: Outsourcing Conversation – One Topic, Two Blogs, Three Cs http://tynerblain.com/blog/2006/04/05/outsourcing-conversation-one-topic-two-blogs-three-cs/ Software product success. Sat, 19 May 2012 12:04:06 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Scott Sehlhorst http://tynerblain.com/blog/2006/04/05/outsourcing-conversation-one-topic-two-blogs-three-cs/comment-page-1/#comment-575625 Scott Sehlhorst Thu, 01 Apr 2010 20:02:13 +0000 http://tynerblain.com/blog/2006/04/05/outsourcing-conversation-one-topic-two-blogs-three-cs/#comment-575625 Thanks BPO Manila! After a quick re-read (it has been 4 years since I wrote this), my first thought was "there are also three 'T's" - trust, trust, and trust. The level of control you establish is a function of how much you trust your remote team to be autonomous. Coordination is also a function of trust - think "opposite of micromanagement." And communication is directly influenced by trust too - the nature of conversation is determined by the strength (or lack thereof) of trust each team has in the other. Thanks BPO Manila!

After a quick re-read (it has been 4 years since I wrote this), my first thought was “there are also three ‘T’s” – trust, trust, and trust. The level of control you establish is a function of how much you trust your remote team to be autonomous. Coordination is also a function of trust – think “opposite of micromanagement.” And communication is directly influenced by trust too – the nature of conversation is determined by the strength (or lack thereof) of trust each team has in the other.

]]> By: BPO Manila http://tynerblain.com/blog/2006/04/05/outsourcing-conversation-one-topic-two-blogs-three-cs/comment-page-1/#comment-575582 BPO Manila Thu, 01 Apr 2010 16:19:31 +0000 http://tynerblain.com/blog/2006/04/05/outsourcing-conversation-one-topic-two-blogs-three-cs/#comment-575582 Great blog post. I personally like the three C's. Superb! Great blog post. I personally like the three C’s. Superb!

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