Comments on: Expert systems – do what I say, not what I should have said http://tynerblain.com/blog/2006/03/26/expert-systems-do-what-i-say-not-what-i-should-have-said/ Software product success. Sat, 19 May 2012 12:04:06 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Scott Sehlhorst http://tynerblain.com/blog/2006/03/26/expert-systems-do-what-i-say-not-what-i-should-have-said/comment-page-1/#comment-614124 Scott Sehlhorst Wed, 04 Aug 2010 16:19:06 +0000 http://tynerblain.com/blog/2006/03/26/expert-systems-do-what-i-say-not-what-i-should-have-said/#comment-614124 Hey William, Thanks SO much for commenting, and for linking to your comparison of monitoring versus analytics. I hope you're still monitoring this article - I'd love to discuss this more with you. I feel pretty passionately about this area, after years of programming, business analysis, product management and strategic work. My guess is that my writing needs to be better, because the only premise I can infer from re-reading this is that people tend to fixate on solving the wrong problems. Specifically, they focus on problem manifestations, not the underlying root-cause problems. And I'd be surprised if we actually disagreed about that. Please let me know what it was you disagreed with, I <i>really</i> look forward to the conversation! Thanks again, Scott Hey William,

Thanks SO much for commenting, and for linking to your comparison of monitoring versus analytics.

I hope you’re still monitoring this article – I’d love to discuss this more with you. I feel pretty passionately about this area, after years of programming, business analysis, product management and strategic work.

My guess is that my writing needs to be better, because the only premise I can infer from re-reading this is that people tend to fixate on solving the wrong problems. Specifically, they focus on problem manifestations, not the underlying root-cause problems. And I’d be surprised if we actually disagreed about that.

Please let me know what it was you disagreed with, I really look forward to the conversation!

Thanks again,

Scott

]]> By: William J McKibbin http://tynerblain.com/blog/2006/03/26/expert-systems-do-what-i-say-not-what-i-should-have-said/comment-page-1/#comment-614108 William J McKibbin Wed, 04 Aug 2010 12:17:06 +0000 http://tynerblain.com/blog/2006/03/26/expert-systems-do-what-i-say-not-what-i-should-have-said/#comment-614108 I completely disagree with the premises of your article. The subtle, but important distinction between "business intelligence" and "business analytics" is all about identifying the right problem to solve to begin with. More at: http://wjmc.blogspot.com/2010/05/performance-monitoring-versus-analytics.html Thank you for the opportunity to comment... I completely disagree with the premises of your article. The subtle, but important distinction between “business intelligence” and “business analytics” is all about identifying the right problem to solve to begin with. More at:

http://wjmc.blogspot.com/2010/05/performance-monitoring-versus-analytics.html

Thank you for the opportunity to comment…

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